Page 50 - Millennium U4F Brochure 2021
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 Millennium Service Desk
Dedicated Support for Your Business
 Founded in 2015 the Service Desk currently supports numerous global organising and consists of consultant grade application and technical experts with deep domain knowledge and many years of Unit4 Financials experience who are available to help answer any questions that you or your users have.
Service Desk complements your support & maintenance agreement with Unit4 by giving you access to accounting and technical experts who can answer your “how to” set- up and configuration questions.
Using a ticketed support management system, with client portal access, full SLA monitoring and issue escalation, our consultants can be on the end of a phone or email, and use remote dial- in, to assist you on your own system in a matter of minutes.
Supported Software Includes:
Unit4 Financials | Purchase Order Processing | Invoice Matching
| Billing | FPM | FP&A | Travel & Expenses | Unit4XL | Workflow | Fixed Assets | Flexi-Fields Analyser | RAMS | Italian Localisation | AutoCash | Interface Manager.
Supporting You: 9 hours a day, 5 days a week with extended support hours available on request.
Remote: support can be provided using your VPN access or by GoToMeeting, Skype, WebEx, Teamviewer, etc.
   
























































































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