Page 51 - Millennium U4F Brochure 2021

maintaining workflow, etc. They can also schedule regular tasks such as archiving or running the year end.
Application: Advice on “best practice” set-up, provided by consultants each with over 15 years Unit4 Financials consultancy experience, who have been working in all the main industry sectors
that typically use Unit4 Financials, including: Banking, Insurance, Financial Services, Retail, Media, Manufacturing, Construction,
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Operations: Reduce reliance
on key staff by augmenting the administrative capability of your team with our large range of application management services. A dedicated consultant will be allocated to help address your ongoing application changes, mitigating the need to hire extra staff.
At busy times such as the month end or during staff holidays, sickness leave or maternity, our team are at hand to take over and assist with tasks including, master file maintenance, adding or deleting users, setting user permissions,
Educations, Pharmaceuticals and Government.
Accounting: “Best practice” accounting set-up advice, provided by qualified Applications Support Consultants. Each Consultant has accounting qualifications and a minimum of 15 years’ experience working with Unit4 Financials.
Technical: Our Technical Consultants have each worked with Unit4 Financials for at least 15 years and will assist you with performance, efficiency, security, and help resolve any technical problems.
Technical Support may include database performance, server
performance, RDBMS update review, operating system environment error checking, service packs and patches check, database maintenance check, database local disk backup check, web servers check, core client configuration check, reporting server check, license audit, etc.
Maintenance: Expert Technical Unit4 Financials Consultants
can monitor and maintain your system, so you do not have to. Systems Maintenance may include monitoring, log maintenance, link table cleansing, back-up & refresh, service packs installs, database indexing, run fix-check and client configuration.
Training: One-on-one or small group (up to 5 people) user training can be provided for any Unit4 Financials product, on-line as part of your support agreement. This
will increase the knowledge of
your team, raising productivity and decreasing the level of support required. Simply raise a training request via a support ticket and
one of our team will contact you to arrange an agenda and a convenient time for the training.