At this time, Unit4 was releasing software versions for Coda (as it was then known) and its other enterprise offerings approximately every three years, with maintenance releases approximately every six months.

 

Responsiveness to customer needs was always a key part of the company’s ethos. As such, Unit4 was heavily invested in responding to what were known as SARs (special ad-hoc requests): a huge but important undertaking for the company’s maintenance and engineering teams.

 

As was the norm for enterprise software at the time, installation of Coda was a manual and heavily time-consuming process: a vast difference compared to today.