What does Millennium+ provide?
Millennium+ has replaced our current service desk offering. While it does support the services provided by our old service desk, its scope is much broader.
Is Millennium+ a Help Desk?
No, while we offer the services and benefits of a traditional desk our approach is much more extensive. Your Millennium+ package can be tailored to incorporate any number of our non-service desk offerings.
Where do we operate?
We operate globally and have offices in the UK, Europe and the US plus a team of consultants who are based all around the world allowing us to offer an on demand service model.
The benefits:
Tailored to suit your needs
Collaborative support, not just reactive
Tiered packages with cost certainty
Planned integrations and upgrades
Immediate support for all modules
Expertise from a Elite Unit4 Partner
Our packages
Any projects in your architectural landscape that touches on Unit4 ERPx – we can help!
Focus on what matters to your team and business so your organisation can grow and succeed.
Base
12 to 25
Days/Year
YOU SAVE 3%
Premium
26 to 74
Days/Year
YOU SAVE 5%
Ultimate
75+
Days/Year
YOU SAVE 8%
If you don’t choose a package then our standard adhoc rate applies. Daily rate: £1,350
FAQs
Tickets can be raised by emailing the dedicated Millennium+ email address.
We use Power BI to provide you with a multidimensional reporting capability.
Our Millennium+ team are all highly experienced consultants who bring a wealth of ERP experience, so it is unlikely you will have a problem we have not seen and resolved in the past. Many of our consultants are also qualified accountants.
You prepay for the service and then draw down on the days you have bought as and when needed. The benefit of a Millennium+ contract is you can use the time for any activity you wish to undertake rather than purely service desk type activities.
We aim to update your ticket within two hours and for break-fix (incident management) tickets our aim is to close them within 24 hours, but we can tailor this based on your requirements.
Contact Millennium
If you want to discover how we can help support your business, please get in touch.