How IFS software enables the energy sector to address its biggest operational challenges
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April 2023
How IFS software enables the energy sector to address its biggest operational challenges
It is never a case of ‘one-size-fits-all’ when it comes to enterprise resource planning (ERP), enterprise asset management (EAM) and other complex software initiatives. To maximise the chances of a successful project, factors such as sector-specific expertise, vendor reputation and the quality of support on offer must all be given special consideration during the solution selection/procurement process.
This is especially the case for businesses operating within the energy sector. From the revival of the switching economy, through to intense pressure to diversify and decarbonise, energy companies are facing a complex mix of sector-specific operational and market driven challenges at present.
With a track record of serving the needs of the energy sector since its inception, global cloud enterprise software company, IFS is acutely aware of the implications of these challenges.
Here’s how its offerings are equipping energy companies to tackle them head on…
1. Business-wide challenges demand an integrated approach
If a particular plant is hit with performance issues, or a sudden policy shift impacts a niche area of operations, what are the implications for the entire business? What does it mean both operationally – and for your bottom line?
Resource planning and performance management have never been easy for this sector. However, over recent years especially, it seems that the problems faced by energy – political instability, volatile pricing, and, of course, the pressure to hit net-zero, to name just a few – are of a different nature. For one thing, they are less localised: i.e. if an event hits, its implications are rarely confined to a particular business function boundary or geographical area. Another increasing descriptor of such challenges is non-linear: the idea that the full impact of an event or decision is difficult to trace and understand.
For energy enterprises to get a grip on performance and make the right decisions on asset management and allocation, they need clear visibility over all moving parts of the business. This includes linkages to possible early warning signs on performance-related issues. IFS appreciates this better than anyone. Its applications – including EAM, ERP, Enterprise and Asset Lifecycle Management – are made available through a fully composable, integrated platform. It enables planners to collect key information all in one place, get a joined-up picture of performance and make timely, better-informed business decisions.
2. Supporting enhanced customer service
As the price cap gradually becomes redundant, the coming months look set to see a return to competition across the energy sector.
The first stage will most likely take the form of a switching bonanza as customers cast their eyes across a newly competitive market and head for the most attractive tariffs. Beyond this however, savvy operators will be careful to focus not just on price, but on quality of service as a means of securing customer loyalty.
Energy companies need to look carefully at what type of experience customers expect, and whether they are equipped to deliver it. Factors such as speed of response, knowledgeable staff, and consistent, seamless messaging can all offer energy companies the opportunity to establish points of differentiation in the race for both consumers and commercial customers.
IFS applications directly support the development and optimisation of this type of standout customer experience. From human capital management through to customer fault logging, the entire process of service engagement management can be handled on a single platform. These are the building blocks for rapid, consistent service, happier customers and a stronger brand reputation.
3. Ensuring maximum return on technological investments
When market conditions are uncertain, businesses are more likely to think twice about major investments. Against this however, there is a desire on the part of energy companies to boost visibility across their organisations and to ensure they can respond with agility in the face of rapidly changing conditions. As such, despite – or perhaps more accurately, because of – a difficult economy, as many as 60% of businesses plan to increase investments in digital transformation this year.
Businesses are keen to upgrade their capabilities. But with budgets under strain, there is little room for expensive mistakes, and business leaders need to think very carefully about how and where to focus their investments.
Managers responsible for procurement and implementation on major software initiatives need to look very carefully not just at their choice of solutions, but also their choice of vendor. If it is a purely transactional relationship with the vendor attempting to shoehorn the business into a one-size-fits-all solution, the chances of failure are high. By contrast, IFS solutions have been devised and optimised with the needs of the energy sector squarely in mind. This sector-specific expertise helps ensure a genuine strategic partnership, complete with a carefully considered plan for prioritising projects, aligned to the organisation’s goals. This is precisely what companies require to maximise the prospects of success.
4. Helping create more agile businesses
The energy companies most likely to prosper over the coming years will be the ones who can respond with agility to shifting conditions and pre-empt customer demand and expectations. This includes the ability to spot trends in usage demand and behaviour, equipping suppliers with the intel to hone their service offerings accordingly.
IFS applications enable companies to manage and analyse all data relating to customers in a single location. Alongside tools to streamline service management, IFS also offers integrated customer experience management (CXM) software solutions to capture feedback data from customers. Utilising this intel, companies can get a better handle on what is and what isn’t working and focus on service improvements that are in line with customer needs.
Discover more
As a premier IFS Managed Service Provider, Millennium Consulting is ideally placed to support energy companies as they seek to transform their operating models to meet the challenges ahead.
To discover what’s possible through the IFS platform reach out to Philip Keet, IFS Customer Services Director via email or LinkedIn.
Unit4 Financials 2023 Q1 Release
March 2023
Unit4 Financials by Coda 2023 Q1 was made available on 14 March 2023.
The new release contains all the previous Unit4 Financials functionality and new features. Plus, many additional customer requested fixes, highlighting the importance of logging enhancements via Unit4’s Community 4U.
Highlights of the 2023 Q1 release include:
Administration
- User Master
Finance
- Element Authorisation
- Pay Format Files
- Deprecated features
General Fixes/Updates
- Information about the version of a Desktop Application has now been updated to refer to the About option on the application menu.
- The Browse Worklist link has been corrected in the workflow alert email, the link now opens Browse Worklist.
- Metadata Dataview – It is now possible to add new attributes when editing dataview joins.
- Resolved an intermittent logon issue in Workflow Designer and Print Formatter.
- Functional errors (with stack trace) generated in webservices are no longer output to the container log.
- Out of memory errors when exporting data have now been fixed as part of general improvements to state handling.
- The Installation Requirements have been updated to explain how to get Java 11 to print the same separators as Java 8 for certain locales (for example Swiss French).
- If a cost centre transfer fails to post (for example – when period access is closed), the asset is no longer kept locked.
- All rows in Billing Browse are selected when using the ‘Select All’ check box.
- Restricted tax lists set on finance document masters are now enforced in Intray Management and Browse Intray.
- Header only documents on the Intray can now be retrieved for modification and deletion in Intray Management and Browse Intray.
- An original user can now modify and post back to the intray (but not to the books) a document whose “Prevent posting to books by original user” flag is set.
- Column recnum on tables ‘oas_elmhistory’, ‘oas_inthist’, ‘oas_lethist’ and ‘oas_prlhist’ has been increased in size from smallint to int to minimise accidental rollover.
- XL will reauthenticate when the current session expires.
- Reduced the memory usage in the CSV Transformation and the Repository Output.
- Security of attachments has been improved
The Release Notes detailing the fixes and features within this release can be found in the Documentation area on Unit4’s Community 4U.
Release dates for Cloud users
Unit4 Cloud customers are notified by Unit4 Cloud support when their pre-production and production systems will be updated. This information can also be found within the Cloud Services – Release Schedules area. View the 2023 Cloud Schedule here.
The Release Notes detailing the fixes and features within this release can be found in the Documentation area on Unit4’s Community 4U.
Upgrading Financials is not merely about accessing the new functionality that comes with a new software release. It is also about mitigating technology, operational, and business risk.
Renewable energy to become the world’s top source of electricity by 2025
February 2023
Renewable energy will become the world’s top source of electricity within three years, new data reveals.
According to the International Energy Agency Electricity Market Report 2023, 90% of new demand between now and 2025 will be covered by clean energy sources like wind and solar, along with nuclear energy.
This growth in output means that renewables will become the world’s largest electricity source within three years – providing 35% of the world’s electricity and overtaking coal.
"The world’s growing demand for electricity is set to accelerate, adding more than double Japan’s current electricity consumption over the next three years. The good news is that renewables and nuclear power are growing quickly enough to meet almost all this additional appetite, suggesting we are close to a tipping point for power sector emissions."
— IEA Executive Director, Fatih Birol
IFS has Renewable Energy Market Solutions
IFS offers the best engineering services and industrial processes to clients involved in various industrial manufacturing sectors. IFS also provides efficient, environment-friendly renewable energy solutions for your renewable energy sector needs.
Unit4 Financials Continuous Release Schedule 2023
January 2023
Release dates for on premise users
The Unit4 Financials platform is maintained via a continuous release model. Thanks to this predictable cycle of quarterly updates, users get timely access to the type of customer-driven enhancements that helps to keep the finance department ahead of the game.
2023Q1 Release | Released 14 March 2023 |
2023Q2 Release | Released 13 June 2023 |
2023Q3 Release | Planned 12 September 2023 |
2023Q4 Release | Planned 5 December 2023 |
These dates can sometimes be subject to alteration.
Release dates for Cloud users
Unit4 Cloud customers are notified by Unit4 Cloud support when their pre-production and production systems will be updated. This information can also be found within the Cloud Services – Release Schedules area.
2023 | Preview & Acceptance | Production |
Q1 | 28th March 2023 | 22nd/23rd April 2023
(Released Maintenance Window) |
Q2 | 27th June 2023 | 22nd/23rd July 2023
(Planned Maintenance Window) |
Q3 | 26th September 2023 | 21st/22nd October 2023
(Planned Maintenance Window) |
Q4 | 19th December 2023 | 20th/21st January 2024
(Planned Maintenance Window) |
These dates can sometimes be subject to alteration.
Updating your legacy systems
Upgrading enables you to:
- Access the latest functionality
- Reduce operational risk and processing costs
- Continue to access Unit4’s “in support” software maintenance and support package
- Ensure you are up to date with Unit4’s latest software security package
As an Elite Unit4 Partner, Millennium Consulting specialises in delivering a seamless upgrade, while also ensuring your upgraded solution is fully aligned with organisational requirements.
How bespoke software can benefit your business
January 2023
Targeting your specific inefficiencies
From corporate accounts to data integration, all business software should have one aim: to make your business processes more efficient.
Every organisation is different in terms of its culture, preferred ways of working, priorities, and compliance requirements. Packaged (‘off-the-shelf’) software might help you solve a lot of these challenges. However, doing so can sometimes require you to make changes you didn’t want to make. For instance, a payment solution might make it easier for you to track invoices, but also requires you to alter your sales workflow. There may be other quirks that are either irrelevant to your business, or that even cause additional inefficiencies that your employees must work around.
The beauty of bespoke software is that you control precisely what’s included. You can target it to your specific inefficiencies, to give you everything you need – and nothing you don’t.
Optimising existing systems
Bespoke software doesn’t have to be a replacement for your existing systems and software solutions. In fact, the opposite is true: particularly when it comes to data integration, one of the most valuable uses for custom programs is in helping you achieve maximum ROI and longevity from existing systems.
Say for instance, your sales, fulfilment, and finance departments all have their own tools and data repositories in place. Bespoke software can be designed and deployed to connect these systems and processes, enabling the free flow of information across the business, and reducing the need for repetitive manual entry.
Support for new operating models
The last few years has seen many businesses transform how, when and where they work. Hybrid working practices are a big part of this, with employees splitting their time between multiple locations. Bespoke software can be configured to match your preferred working model, making applications responsive across all devices, but with access controls that reflect your security requirements. In this way, custom-developed software can help you adapt your existing architecture, ensuring that your entire team, tools, and data can remain connected – wherever they are based.
Creating unique selling points
A typical growth strategy involves maximising the lifetime value of existing customer relationships, while also attracting new customers. Bespoke software can support both aims, helping you create something unique.
For processes such as payment, fulfilment and customer service, off-the-shelf software can sometimes leave you confined to generic operating models. In other words, the user experience you can offer is pretty much the same as everyone else’s. But let’s say you have an idea for a unique subscription model, or a customer service interface: tailor-made software could be just what’s needed to help you stand out from your competitors.
Onboarding and new features
Off-the-shelf software can often involve a steep learning curve for ordinary business users; in some cases, even requires businesses to bring onboard additional expertise. Substantial reconfiguration may also be required to ensure it can support your organisation’s specific needs.
With bespoke software however, you have much greater control not just of the functionality, but also in shaping the wider user experience. At a development level, you can tailor the program’s workflows, navigation, and input fields so they are fully aligned with your own procedures. You can also consider the characteristics of your workforce (e.g., their level of technical ability) to design your user interface.
If your bought-in finance solution includes a reconciliation feature that’s perfect for your needs, you don’t necessarily want it to be tweaked, overhauled, or ditched altogether by the vendor! The beauty of bespoke is that you can determine what changes, improvements or additions are made – and when.
Security
When a vulnerability emerges in a software product that has hundreds of thousands of users, threat actors will try to exploit it before it’s patched. You could find yourself in that unlucky group of customers who are targeted.
Bespoke software does not make you immune to security threats. However, it’s generally a lot harder for hackers to find the weak points in an unfamiliar, one-off system. They prefer easier pickings, which makes a breach less likely. That said, it’s still vital to ensure bugs and source code vulnerabilities are addressed promptly, which is why it’s crucial to choose a reputable development partner to stay on top of this for you.
Scalability
Need to add extra users, or install your software on a brand-new batch of devices? Want to add a new feature to match some recent changes to your operating model?
Another big advantage of bespoke software is that you can do all of this, without having to haggle with the vendors over subscription extensions or functionality tiers. It becomes much easier to scale and evolve your solution over time, ensuring it is future-proofed in line with what your organisation wants to achieve.
Explore the possibilities of bespokesoftware for your business
For the past 10 years, Millennium’s highly skilled team of software consultants have designed, implemented, and delivered bespoke software for a diverse and global client base. This includes automating workflows, developing customised user interfaces, and enabling businesses to realise maximum value from existing systems.
An introduction to Digital Invoicing
Published January 2023
In December 2022, the EU Commission published its proposed new VAT framework, “VAT in the Digital Age”. If adopted by member states, all intra-EU cross-border b2b sales will be subject to mandatory e-invoicing and reporting, with phase-in possibly commencing as early as 2024.
This is part of a wider international trend: governments and tax authorities increasingly view digital invoicing (aka e-invoicing) as a way to close the tax gap caused by fraud and error, hence its steady but inevitable roll-out. Here’s a closer look at digital invoicing, and how businesses – especially companies involved in transactions in multiple territories – can become ‘e-invoicing ready’.
How does digital invoicing work?
True digital invoicing is a system whereby invoices are issued, transmitted, received, processed and stored automatically in a structured format.
As an illustration of how this works, let’s say Company A is selling a batch of supplies to Company B:
- When the transaction is agreed, Company A’s AR software automatically generates an e-invoice and transmits this to the tax authorities who then send the invoice to Company B.
- On receipt, the invoice is logged automatically by Company B’s AP system. The invoice is also cross-referenced automatically against the original purchase order or other procurement documents.
- Assuming there is no discrepancy between the purchase order and the invoice, payment can be processed automatically.
The right digital invoicing solution ensures that all relevant information is captured and transmitted to the tax authority when the e-invoice is generated.
Structured Data Transmission (SDT)
Digital invoicing depends on data being shared between different applications and systems. At different stages, the relevant information is read, captured, extracted and acted upon by those applications (notably, the buyer and seller’s accounts solutions), without the need for human input.
For this to happen, it is not sufficient to email a Word version or standard PDF of your invoice. This is where Structured Data Transmission (SDT) comes in: i.e. the transmission of data between systems in a standardised, machine-readable format.
XML (Extensible Markup Language) is the most versatile SDT format. Crucially, it allows programs to read and extract information from invoice fields. It’s efficient, secure and very widely used. This helps avoid any interoperability issues when you need to exchange details with other parties.
The advantages
In the UK, digital invoicing is already mandatory for certain public sector transactions. With the steady march of HMRC’s ‘Making Tax Digital’ initiative, it is probably only a matter of time until it becomes mandatory across a much wider range of contracts, including B2B. We are also witnessing a gradual expansion of digital invoicing mandates across other key markets, including Italy, France, Spain and Germany.
Building up your e-invoicing capabilities at this stage helps keep you one step ahead of these requirements. Beyond compliance, there are some very clear business advantages to digital invoicing adoption, including a significantly reduced administrative burden, lower processing costs, faster payments, better control of cash flow, and stronger partner relationships. Discover more about the business advantages of digital invoicing here.
The risks
We know that mandatory digital invoicing is on its way, but the precise timetables for roll-out are still very much up in the air. In Europe, for instance, The EU Commission seems keen to bring about a certain level of harmonisation between Member States, but many of the tax authorities within those states already have their own initiatives underway, and we could very likely see a mish-mash of different systems and reporting procedures in play over the coming years.
The biggest risk – especially for businesses involved in cross-border transactions – is of sleepwalking into non-compliance, possibly opening the door to investigations, sanctions and reputational damage. Finance teams need to keep a close eye on the jurisdictions where the business is active to ensure invoicing and reporting procedures are aligned with any upcoming changes.
Risk mitigation involves building up an e-invoicing strategy that takes into account the markets in which you operate. Alongside this, you need to consider the expectations and preferences of your commercial partners. Crucially, your system of choice should make it possible to send and receive invoices in various formats, share information using multiple distribution channels and systems and maintain full compliance with the latest regulations, as and when those regulations come into force.
Introducing Millennium Digital Invoicing (MDI)
Millennium Consulting has developed an e-invoicing framework designed to meet your digital invoicing needs, now and into the future.
Millennium Digital Invoicing (MDI) integrates seamlessly into your existing financial processes. It offers the flexibility you need to adapt to evolving e-invoicing requirements. It is also designed to enable you to tap into the full business benefits of streamlined, integrated digital invoicing, offering the potential of optimised business processes and stronger relationships with commercial partners.
To get your digital invoicing strategy on track, get in touch for an MDI demo.
Why is IFS the Enterprise Software platform of choice for Energy and Utility companies?
December 2022
Millennium Consulting has recently partnered with global cloud enterprise software company, IFS AB. A leader in the fields of ERP (Enterprise Resource Planning), EAM (Enterprise Asset Management) and Service Management, IFS has been serving the needs of energy and utilities companies since its inception.
In Oil & Gas, Power Generation, Transmission & Distribution and Water, the need for best-of-breed cloud enterprise software has never been greater. This is a sector where sustainability requirements and rapidly shifting customer expectations are shaping the future. As a consequence, companies are increasingly having to rethink their business models, diversify their offerings and get a tighter grip on asset management. Here’s a closer look at how IFS is equipped to deliver these capabilities…
An integrated platform, delivering a holistic view
Energy companies often comprise a complex portfolio of assets scattered across multiple locations. The drive to net zero undoubtedly represents a huge strategy shift. This coincides with a host of pressing operational challenges, including the need to manage and reduce operational costs, while also ensuring the reliability and safety of existing assets.
In short, organisations within this sector have complex requirements; and those requirements are simply not going to be met by generic, one-size-fits-all planning and enterprise management solutions. Covering areas such as project management, plant maintenance, supply chain and human capital management (to name just a few), the components of IFS are hardwired to meet this sector’s specific needs. In fact, the company has been meeting the needs of this sector right from its earliest days.
Crucially from a strategic point of view, these capabilities are offered on an integrated, composable platform. Your in-the-field leaders responsible for projects, assets and service levels certainly get the benefit of best-in-breed operational management tools. But alongside this, CFOs and other board-level executives get an up-to-date, joined-up picture of performance. In terms of strategy, this puts you in a much stronger position to highlight efficiency opportunities, reduce costs and optimise processes.
The three core offerings delivered by IFS – ERP, EAM and Service Management – complement each other, enabling businesses to consolidate operations, support growth initiatives and improve customer service. This speaks directly to some of the biggest challenges currently faced by the energy sector. These are just a few illustrations of how the capabilities offered by IFS can make a difference to your organisation:
- Use IFS to adopt an end-to-end solution to support the entire lifecycle of assets, from feasibility assessments to operation and maintenance.
- Modernise field operations and get a single view of the truth across asset management, technician schedules, customer systems and outage use cases. IFS’ acquisition of Clevest in 2020 enables the company to deliver a combined enterprise asset management (EAM) and Mobile Workforce Management MWM offering: something that has helped IFS earn a place in the Gartner Market Guide for Mobile Workforce Management Software for Utilities for the eighth year in a row.
- For onboarding new assets (e.g. when diversifying your portfolio through renewables initiatives), use IFS Projects to manage the complete project lifecycle.
- What are your options for reskilling and/or redeploying existing employees to reflect changes in your operating model? Use the IFS Human Capital Management components to analyse resources and ensure alignment with organisational strategy.
While current geopolitical crises have temporarily curtailed contract-switching activity, we can, of course, expect it to return with a vengeance once supply issues have settled down.
In both utilities and power distribution, customers demand reliable and exceptional service at their fingertips. In practical terms, this involves a timely response to queries, and technicians turning up when they are supposed to. This is another key area where the integrated architecture incorporating the Internet of Things (IOT) and energy/utilities-specific capabilities of IFS prove particularly valuable. Workforce, asset management and customer service components exist on a single platform, with the ability to communicate with each other. There’s an opportunity here to ensure complete alignment of all stages of each service engagement, from customer fault logging to ultimate resolution: a huge boost in enabling enterprises to maintain and grow their reputation for quality of service.
As well as its formidable track record, it was also the ambition and transparency of IFS which led Millennium Consulting to partner with this particular vendor. This is a company that seeks to be as much a strategic partner with energy companies as a product vendor: one where the various solution components look set to continually evolve in line with the challenges faced by the sector. Recent presentations from IFS leaders explain this ambition.
We know that this sector is no stranger to innovation, whether it’s AI-driven maintenance solutions and the use of augmented reality in tandem with robotics, through to predictive analytics and machine learning to anticipate demand. To reap the full benefit of these developments, businesses need a way to utilise the data generated by such solutions into their strategic planning processes.
Rather than being based on monolithic code blocks, IFS comprises a multitude of software components linked through application programming interfaces (APIs). In other words, the architecture is flexible; enabling integration with whatever advanced operational capabilities your organisation may be seeking to implement.
An independent IDC analysis found that IFS users benefit from an average 18% productivity gain. The company is committed to ensuring maximum ROI for customers through its unique approach to Business Value Engineering. Deploying sector-specific expertise, IFS offers its customers a Digital Business Value Assessment, whereby specific opportunities, cost reductions and process improvements are identified. This is used to frame the solution scope and define implementation success.
Right across the energy and water sectors, the eyes of regulators, investors and end users are on organisations, ready to scrutinise their sustainability credentials. Companies need a robust framework for formulating ESG (environmental, social and governance) goals, and for translating those goals into action.
The IFS ESG component speaks directly to this need. Key features include the ability to track emissions right across the enterprise, an enhanced ability to factor in environmental costs in planning processes, and a capability within the Service Management module to reduce waste by facilitating the easy identification and recall of underused inventory.
Where to next?
For energy and water companies, IFS offers the opportunity to supercharge digital transformation initiatives and to significantly boost your ability to tackle some of the sector’s most significant operational and strategic challenges. To discover what’s possible, speak to Millennium Consulting today.
Discover the latest IFS news
Unit4 Financials 2022 Q4 Release
December 2022
Unit4 Financials by Coda 2022 Q4 was made available on 6th December 2022.
The new release contains all the previous Unit4 Financials functionality and new features. Plus, many additional customer requested fixes, highlighting the importance of logging enhancements via Unit4’s Community 4U.
Highlights of the 2022 Q4 release include:
Administration
- Tasks
- SFTP key authentication
Finance
- Matching
- Deep links to browse transactions can show a period range
- Browse column widths
- Show last comment
Structured Output
- SFTP key authentication
- Removed features
General Fixes/Updates
- Message Transport Log can now be opened; previously an error occurred if data in the ‘com_logline’ was truncated.
- Password is not stored anymore in the database when the password field is cleared in Message Transport Master.
- Further improvements have been made to the metadata upgrade process and the metadata audit now reports invalid vocabularies.
- Recording successful logon and logoff events no longer causes a duplicate key error message.
- Manual depreciation is now included in the depreciation charge adjustment when performing a cost centre transfer.
- When trying to transfer Cost Centre on an asset where account security prevents the transfer, an error will be raised about not having access to the account instead of a serious error.
- Billing Performance has been improved when opening large documents in Billing Browse, the element short names are now only activated when the typeahead is activated.
- Named user licence count is now enforced for Finance users.
- Analyser will now open correctly from Browse Transactions and Aged Analysis.
- Cancel document memory usage has been fixed to handle more than 100 individual documents, without causing a system failure.
- Link table maintenance keeps padding on column ‘oas_linkhead.origdocnum’.
- Addressed some causes of account summary unmarshalling error.
- Table Link Transfer Client pads column ‘oas_linkhead.origdocnum’ correctly.
- Browse details can now show the most recent comment added using multiple edit (the last comment).
- Tablelink maintenance now auto sizes the column widths when presenting the data.
- The Matching request Input Extended/PostToBooks has been corrected and no longer gives an XMLi error.
- When Setting the Element Substitution value to “not used” the element value is now cleared allowing the element to be saved.
- Intray Management – it is now possible to remove a line comment.
- Flexi field caching in Assisted Element has been changed to allow Flexi field master changes to be reflected immediately.
- Pay Status toolbox no longer fails when using an Oracle database.
- Reminder letter proposals now calculates the page count correcting when items are deleted and no longer errors when reviewing the last page of the proposal.
- Copy document no longer errors if the document that is copied references an original document which has been archived.
- ITK Data Editor now allows Statement lines to be updated, and other data rows which contain Financials document numbers as a key. Please refer to the ITK User guide Unit4 Financials Metadata section for information on settings for the object definition.
- Posting an invoice with attachments now submits successfully to Workflow when it is automatically approved.
- A goods received note will now not be created when completing a partially received order line with 0 (zero) quantity.
The Release Notes detailing the fixes and features within this release can be found in the Documentation area on Unit4’s Community 4U.
Upgrading Financials is not merely about accessing the new functionality that comes with a new software release. It is also about mitigating technology, operational, and business risk.
What are the advantages of digital invoicing?
December 2022
A flexible digital invoicing solution makes it easy to stay on top of the e-invoicing requirements currently being introduced. Beyond this – and especially in the current climate – digital invoicing offers wider benefits for the finance department, and for the business as a whole.
Fully compatible with Unit4 Financials, Millennium Digital Invoicing (MDI) offers a comprehensive framework for the implementation of digital invoicing. Flexibility is one of the solution’s key benefits: businesses can adapt their invoicing processes if and when required, to reflect the mandatory e-invoicing and e-reporting requirements that are being rolled out in the UK, Europe and beyond.
However, as our customers are already discovering, the benefits of digital invoicing go further than compliance and into key areas such as operational efficiency and cash flow management. Here’s what this could mean for your business.
Digital invoicing: a quick summary…
Digital invoicing – also referred to as electronic invoicing (e-invoicing) – refers to an invoicing system whereby invoices are issued, transmitted, received, processed and stored electronically and in a “structured format”. This structured format characteristic is key, as this is what allows the customer’s AP system to automatically ‘read’ each invoice field and commence the AP processing cycle on receipt, without the need for human input. The fact that data contained in digital invoice follows a structured format also means that invoice information can be logged automatically on companies’ accounts systems. Where mandated, transaction information can also be logged automatically with the relevant tax authority.
Traditional invoicing procedures can eat up hundreds of hours worth of resources each year on both the AP and AR side. For the former, there is often a laborious process of validations; e.g. checking that the amounts and VAT calculations are correct, including cross-referencing with procurement documents. Digital invoicing automates all of this. Likewise, on the AR side, MDI enables you to handle large volumes of invoices in batches, and post them in seconds. For both AP and AR, MDI sends relevant data straight into Unit4 Financials, removing the need to manually input the data into the system.
As an illustration of what to expect with MDI, one of our customers reports using their solution to post hundreds of invoices per minute, while also automating in the region of 95% of the invoices they receive from their suppliers.
Digital invoicing reduces the need for routine payment status checks. Invoices are sent over the net, thereby helping to reduce postage charges, and this fully digitalised workflow demands very few (if any) invoice print-outs.
Especially in the current climate, many finance teams are under pressure to do more with less and to find new ways to reduce operational expenses. By cutting the level of admin involved, digital invoicing can help you to actively reduce the costs associated with invoice management.
Even the most diligent accounts assistant will have the occasional off-day! Where you have hundreds of invoices to manually generate or process, there will inevitably be the occasional missing field, erroneous entry, or an invoice that does not get dispatched. It means time and resources wasted on chasing up, providing clarification, and in the most serious cases, attempting to retrieve funds.
A key benefit of digital invoicing is that the scope for these human errors is eliminated, helping to maintain both your cash flow and your reputation.
Once your digital invoice has been submitted, it is accessible instantly on the buyer’s system. If a sign-off is required to facilitate payment, the person responsible has everything they need for this, all in one place. This facilitates a much quicker, admin-free payment procedure. What’s more, enterprises will very often integrate their digital invoicing procedures with a supplier portal. As a seller, this enables you to check for yourself if the payment has been processed and approved and get an accurate indication of the date for payment. All of this is especially good news for cash flow management.
These days especially, it is not sufficient to merely ‘talk the talk’ when it comes to environmental measures. Business customers, end users – and even investors- want to see actual evidence of the ways in which organisations are eliminating waste and reducing their carbon footprint. Digital invoicing can form a valuable part of any initiative to bring about paperless, low carbon finance operations.
Some businesses might be tempted to wait right up until the point that government mandates kick in before adopting digital invoicing. Others will take a smarter, more proactive approach. If you can demonstrate to existing and potential customers that you are equipped with e-invoicing capabilities at an early stage, it can be a useful trust indicator: i.e. it shows that you take hassle-free payments and customer relations seriously. This in itself can be a noteworthy selling point for the business.
Discover more
Millennium Consulting’s very own framework, Millennium Digital Invoicing (MDI) is fully integrated with Unit4 Financials by Coda, thereby leveraging Coda’s API and well-known flexibility. It offers a robust, standardised way to manage incoming and outgoing invoices, but does so without making built-in assumptions about the format of digital files. For our customers, this means it can be adapted as and when required to different formats and local e-invoicing requirements. Users can stay on top of all evolving tax authority regulations in the markets in which they operate, while also tapping into the wider benefits of digital invoicing.
To see the difference digital invoicing can make to your business, get in touch for a demo.
Building recession-proof resilience: Is technology the corporate accountant’s ‘secret weapon’?
October 2022
This is no time for finance professionals to retreat to the safe space of transactional work and basic number crunching. Businesses need resilience, and as Millennium Consulting COO, Jeremy Lucas explains, the right technology should put the finance team in the driving seat to deliver it.
We’ve been here before…
From high inflation and borrowing costs, squeezed customer budgets, lingering supply chain woes, through to growing geo-political instability; it’s difficult to imagine how the prevailing dynamics could be any more complex.
At times like these, a little perspective is always welcome. Across the three decades, Millennium Consulting has been in business, this isn’t the first major storm we’ve enabled our clients to weather, and it probably won’t be the last. If experience has taught us anything it is that when businesses are hit by a major challenge, the ones that thrive tend to have certain things in common. They are pragmatic, can change direction quickly, take remedial action, and capitalise on new opportunities.
What we are really talking about is resilience: the ability to protect the business in the face of rapidly changing events. Granted, few of us could predict with confidence what special blend of challenges businesses will be facing this time next year (or even next quarter). But what makes certain companies stand out is the fact that they are resilient by design: they have both the technological capabilities and the mindset to respond to events, whatever shape those events may take.
And while the prevailing mood outside may be one of concern, we’re encouraged by two recent trends. Firstly, the desire on the part of finance leaders to turn their divisions into fully-fledged business partners has never been greater. If businesses are going to make the right decisions at the right time, finance knows that it can and should be in the driving seat, sharing accurate data promptly, collaborating with stakeholders and generating solutions.
Secondly, we look back on how technology has advanced and matured since the last major downturn. The sheer breadth of capabilities offered by best-in-class finance management solutions is more impressive than ever. What’s more, through the continued evolution of enterprise resource management (ERM) software, advanced capabilities such as AI-driven forecasting and integration of operational and financial analysis are within reach of virtually all businesses.
Both the willingness and the technological capabilities to build resilience are present. So how do you transform your own organisation into a resilient one? Here are a few points to bear in mind…
When retrenchment is called for, it becomes tempting to put the whole idea of process transformation and new technological investments on hold. In fact, more corporate businesses are investing in boosting their capabilities right now than two years ago. They realise this is precisely the time to future-ready the finance function, not to make transformation initiatives a casualty of cuts.
It becomes very difficult to deliver the type of analytical and advisory input the wider business needs if your team is mired in routine transactional processes, manual processing, and error rectification.
Assess just how much time is taken up with processes such as invoicing, close and consolidation, intercompany transactions, matching, reporting and eliminations. These processes are often the prime candidates automation. To visualise how those processes could be optimised effectively within your organisation, it could be the ideal time to take a closer look at the automation of manual processes in Unit4 Financials.
When a potentially significant event occurs, its effects are rarely confined to a single area of the business. For finance to understand what’s happening, you need a holistic view of the entire organisation, including the ability to view and analyse data from across the business all in one place, aligning operational planning with your overall business strategy.
LinkedIn’s recent Skills Advantage report shows how employees “want more from their employers than just a paycheck”. Among ambitious finance team members, there’s often a desire to be stretched. Rather than just running up a report or annual plan, they want to collaborate in making decisions and in driving the bottom line.
The next generation of planning and analysis tools enable all operational and financial planning processes to co-exist within a single platform. Data can be mined allowing a real time understanding of what really makes the business tick, allowing more accurate and up to date forecasting, and the generation of analysis the information that speaks directly to the challenges faced by the business.
At present, finance teams are competing for talent. Making these advanced analytics capabilities available is not only good for the business, but also in setting out your credentials as a place where career advancement possibilities are very real.
Perhaps you attempted a shift to automated financial management in the past, but the results were less beneficial than anticipated? On the planning side, has a solution been half-implemented before being quietly shelved?
Not all aspects of digital transformation will be successful in their first iteration. However, the chances are that the drivers that first led you to attempt the project have become stronger than ever over the last few months. Perversely when recession looms, businesses should not be afraid to fail fast and learn and to get your shelved initiatives back on track, expert project recovery input is here if you need it.
What next?
With almost 30 years of helping businesses solve their most pressing challenges, Millennium Consulting is ideally placed to help you weather the current storm. For a full assessment of your needs and expert input on how to hardwire greater resilience into your current accounting, planning and decision-making processes, speak to us today.